Frequently Asked Questions
What products do you offer?
We offer a variety of high-quality, fashionable hijabs and abayas designed for comfort, elegance, and affordability.
Where do you ship?
We currently ship across the U.S. Shipping rates and times vary based on your location.
How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery times depend on your location and shipping method chosen at checkout.
What is your return/exchange policy?
We accept returns and exchanges within 7 days of delivery for unworn, unwashed items in their original packaging. Due to hygiene reasons, worn or used items cannot be returned.
How do I initiate a return?
Email us at alifscarfs@gmail.com with your order number and reason for return. Customers are responsible for return shipping costs unless the item is defective or incorrect.
How do I care for my hijabs and abayas?
For best results, hand wash only with cold water. Avoid harsh detergents and air drying to maintain fabric quality.
How can I contact you?
You can reach us via email at alifscarfs@gmail.com r DM us on Instagram @Alif.scarves.